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Specialist Level Repair and Maintenance Services for Infiniti at Franklin Automotive, near Birmingham

While Infiniti vehicles may not be as common as other Import vehicles, Infiniti has a devoted fanbase of drivers & enthusiasts who swear by each model’s performance capabilities & interior comforts and amenities. Since Infiniti is a less common vehicle, many drivers often have to go directly to the dealerships any time their vehicle needs maintenance. At Franklin Automotive, we offer Birmingham drivers a high-quality, affordable alternative to the dealerships for all Infiniti services & repairs.

Servicing All Infiniti Vehicles Including

  • Q50
  • Q60
  • Q70
  • Q70L
  • QX30
  • QX50
  • QX60
  • QX80

Quality Service You Can Trust

At Franklin Automotive we believe that quality should always come before quantity. Our ASE certified mechanics have over 150 years of combined experience working with Infiniti vehicles and always undergo the latest training as it becomes available. We also heavily invest in our shop, making sure that we always have the latest factory-grade tools & equipment available. This allows us to handle everything your vehicle needs, including:

Common Malfunctions in Infiniti, Birmingham Drivers Face

Transmission Shuddering, Hesitation, or Whining Noise

Infiniti models sometimes face noticeable shudder or vibration during acceleration, particularly at low speeds. The Infiniti also shows acceleration hesitation and a whining noise. In severe cases, the vehicle feels sluggish or unresponsive.

Premature wear of the internal belt or pulley, degradation or contamination of transmission fluids, or a software error are the causes of this malfunction. Infiniti models with Continuously Variable Transmission (CVT) often face these issues in Birmingham.

Excessive Oil Consumption & Blue Exhaust Smoke

The low oil level warning light on your Infiniti comes on more frequently than usual, and the car needs more oil changes in Birmingham than it used to. This is the sign of oil entering the combustion chamber and getting burned due to leaks. In severe cases, puffs of blue-tinted smoke come from exhaust.

The underlying cause is degraded piston rings or a failed internal gallery gasket, which allows engine oil to enter the combustion chamber.

Unresponsive or “Stiff” Steering

Sometimes the steering in Infiniti Q50 models suddenly feels heavy or disconnected from the road. The steering feels inconsistent, and warning lights such as “Steering System Malfunction” or “DAS Malfunction” show up on the dashboard.

Infiniti’s innovative Direct Adaptive Steering relies on electronic control units (ECUs), motors, and sensors for functioning. Malfunctions such as a faulty steering control module, a damaged sensor, or a software glitch in these electric components cause the car’s steering to act up on the roads of Birmingham.

Infotainment System Freezing, Crashing, or Unresponsive Screen

The central infotainment screen in Infiniti freezes, becomes completely black, or reboots unexpectedly while driving. On top of that, the touchscreen becomes unresponsive, and features like Bluetooth, navigation, and the backup camera fail to work correctly in your car in Birmingham.

Software bugs or memory faults cause the infotainment system to malfunction. Sometimes the issue is hardware-related, and the module, in this case, goes black.

Expert technicians at our facility―Franklin Automotive- possess advanced, factory-level diagnostic equipment that assists them in accurately diagnosing the malfunction and its underlying cause in Infiniti vehicles.

Diagnosis and Repair of Infiniti Malfunctions around Birmingham

Our facility employs ASE-certified technicians who are trained experts with years of experience diagnosing and repairing Infiniti-related vehicle issues. We have been working from 2880, Action Road, in Birmingham since 1992, and have 150 combined years of experience in import auto repairs.

CVT Transmission Repair

The vehicle is connected to an advanced diagnostic scanner, and the transmission system is scanned. Trouble codes are retrieved and analyzed, along with real-time feedback on fluid pressure, temperature, and pulley ratios. This identifies the malfunction in the Infiniti in Birmingham.

Software-related issues are resolved with software updates; fluid problems are resolved with a fluid flush using NS-2 or NS-3 brand-specified fluid; and internal wear at multiple points is rectified by transmission replacement.

Frequent Engine Oil Consumption Solution

A consumption test is performed to understand the extent of the malfunction in Birmingham. A thorough visual inspection for external oil leaks from gaskets and seals is also done. A cylinder compression test and a leak-down test are done to check the condition of piston rings and cylinder walls.

If the gallery gaskets are leaking, they are replaced with upgraded metal ones. For issues such as worn piston rings, our shop in Birmingham performs a major engine overhaul or replacement by experts.

Electronic Steering Malfunction Repair

Using an Infiniti-compatible diagnostic, the Direct Adaptive Steering (DAS) control modules are inspected for trouble codes, and live data from steering angle sensors and actuators are analyzed. Physical inspection of all related wiring harnesses and connections is also done at our shop in Birmingham under diagnostics.

Software updates and error corrections are implemented to address software issues in the steering system. If the malfunction is centered around a specific component, then the component is replaced with a new OEM-made one. After repairs, a complete system recalibration is performed to ensure the steering is perfectly aligned and responsive.

Still confused about whether to choose us or not, for your Infiniti services? Here is what we offer, along with impeccable and meticulous repair and maintenance services;

Our shop provides high-quality, genuine parts and fluids for all your repair and service needs. We have a waiting area with WiFi and beverages, where you can wait while your car is being serviced. We also offer contactless pickup and drop-off service, free key fob battery replacement, shuttle service within 10 miles, loaner cars, and free tire rotation for life on tires with Tire Purchase. We operate from Birmingham and also serve its surrounding areas, including

Visit us and see for yourself that we are the best for your Infiniti when it comes to repair and maintenance!

Frequently Asked Questions

Signs such as rough shifting, slipping gears, delayed acceleration, or unusual noises indicate a transmission malfunction that needs service.

Vehicle fluids such as oil, coolant, brake fluid, and power steering fluid levels should be checked at least once a month.

Infiniti requires synthetic oil, typically with specifications such as 0W-20 or 5W-30. However, this varies by model and manufacturer year.

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