Specialist Level Repair and Maintenance Services for Infiniti at Franklin Automotive, near Birmingham
While Infiniti vehicles may not be as common as other Import vehicles, Infiniti has a devoted fanbase of drivers & enthusiasts who swear by each model’s performance capabilities & interior comforts and amenities. Since Infiniti is a less common vehicle, many drivers often have to go directly to the dealerships any time their vehicle needs maintenance. At Franklin Automotive, we offer Birmingham drivers a high-quality, affordable alternative to the dealerships for all Infiniti services & repairs.
Servicing All Infiniti Vehicles Including
- Q50
- Q60
- Q70
- Q70L
- QX30
- QX50
- QX60
- QX80
Common Malfunctions in Infiniti, Birmingham Drivers Face
Transmission Shuddering, Hesitation, or Whining Noise
Infiniti models sometimes face noticeable shudder or vibration during acceleration, particularly at low speeds. The Infiniti also shows acceleration hesitation and a whining noise. In severe cases, the vehicle feels sluggish or unresponsive.
Premature wear of the internal belt or pulley, degradation or contamination of transmission fluids, or a software error are the causes of this malfunction. Infiniti models with Continuously Variable Transmission (CVT) often face these issues in Birmingham.
Excessive Oil Consumption & Blue Exhaust Smoke
The low oil level warning light on your Infiniti comes on more frequently than usual, and the car needs more oil changes in Birmingham than it used to. This is the sign of oil entering the combustion chamber and getting burned due to leaks. In severe cases, puffs of blue-tinted smoke come from exhaust.
The underlying cause is degraded piston rings or a failed internal gallery gasket, which allows engine oil to enter the combustion chamber.
Unresponsive or “Stiff” Steering
Sometimes the steering in Infiniti Q50 models suddenly feels heavy or disconnected from the road. The steering feels inconsistent, and warning lights such as “Steering System Malfunction” or “DAS Malfunction” show up on the dashboard.
Infiniti’s innovative Direct Adaptive Steering relies on electronic control units (ECUs), motors, and sensors for functioning. Malfunctions such as a faulty steering control module, a damaged sensor, or a software glitch in these electric components cause the car’s steering to act up on the roads of Birmingham.
Infotainment System Freezing, Crashing, or Unresponsive Screen
The central infotainment screen in Infiniti freezes, becomes completely black, or reboots unexpectedly while driving. On top of that, the touchscreen becomes unresponsive, and features like Bluetooth, navigation, and the backup camera fail to work correctly in your car in Birmingham.
Software bugs or memory faults cause the infotainment system to malfunction. Sometimes the issue is hardware-related, and the module, in this case, goes black.
Expert technicians at our facility―Franklin Automotive- possess advanced, factory-level diagnostic equipment that assists them in accurately diagnosing the malfunction and its underlying cause in Infiniti vehicles.
Diagnosis and Repair of Infiniti Malfunctions around Birmingham
Our facility employs ASE-certified technicians who are trained experts with years of experience diagnosing and repairing Infiniti-related vehicle issues. We have been working from 2880, Action Road, in Birmingham since 1992, and have 150 combined years of experience in import auto repairs.
CVT Transmission Repair
The vehicle is connected to an advanced diagnostic scanner, and the transmission system is scanned. Trouble codes are retrieved and analyzed, along with real-time feedback on fluid pressure, temperature, and pulley ratios. This identifies the malfunction in the Infiniti in Birmingham.
Software-related issues are resolved with software updates; fluid problems are resolved with a fluid flush using NS-2 or NS-3 brand-specified fluid; and internal wear at multiple points is rectified by transmission replacement.
Frequent Engine Oil Consumption Solution
A consumption test is performed to understand the extent of the malfunction in Birmingham. A thorough visual inspection for external oil leaks from gaskets and seals is also done. A cylinder compression test and a leak-down test are done to check the condition of piston rings and cylinder walls.
If the gallery gaskets are leaking, they are replaced with upgraded metal ones. For issues such as worn piston rings, our shop in Birmingham performs a major engine overhaul or replacement by experts.
Electronic Steering Malfunction Repair
Using an Infiniti-compatible diagnostic, the Direct Adaptive Steering (DAS) control modules are inspected for trouble codes, and live data from steering angle sensors and actuators are analyzed. Physical inspection of all related wiring harnesses and connections is also done at our shop in Birmingham under diagnostics.
Software updates and error corrections are implemented to address software issues in the steering system. If the malfunction is centered around a specific component, then the component is replaced with a new OEM-made one. After repairs, a complete system recalibration is performed to ensure the steering is perfectly aligned and responsive.
Frequently Asked Questions
How do I know if my Infiniti needs a transmission service?
Signs such as rough shifting, slipping gears, delayed acceleration, or unusual noises indicate a transmission malfunction that needs service.
How often should I check my Infiniti's fluid levels?
Vehicle fluids such as oil, coolant, brake fluid, and power steering fluid levels should be checked at least once a month.
What type of oil does Infiniti recommend?
Infiniti requires synthetic oil, typically with specifications such as 0W-20 or 5W-30. However, this varies by model and manufacturer year.
2880 Acton Road,




