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2021-08-06
     
Great Business
Zach Littlefield
2021-07-30
     
They are honest and do excellent work!! We have used them for 20 years with nothing but outstanding work at an honest price.
Nancy Carr
2021-07-24
     
And MAN, I’M GLAD I DID!!!From just how they answered their phone, to really wanting to know what was wrong with my rig, to immediately scheduling the tow truck to bring it over to allowing me to overnight the specialty parts from Colorado to having it repaired quickly and me rolling the next afternoon, what a refreshing experience!Nic and his mechanic (didn’t get his name) were super responsive, professional, friendly and took the time to explain what all they did and why it was important for safety reasons.If you need a quality mechanic in Birmingham for your foreign car, look no further!
Greg Greenwood
2021-07-20
     
Steering / Suspension
Charlotte McCleery
2021-06-27
     
They always get my car serviced quickly and have a ride available if needed. I will definitely send customers over to them!
Alaricand Shannon
2021-06-23
     
They are always nice!! I feel comfortable as a woman taking my car because they are very through and don't suggest services i don't need.
Isha Moore
2021-06-23
     
Great people, great quality, the only place I will take my Lexus or Toyota.
Scott Holloway
2021-06-23
     
Excellent customer service! Great communicating updates on my repair and options.
Lindsey Sanders
2021-06-21
     
I am always pleased with the candid information provided, the professionalism of the staff and the ease of working with them.
Michelle Dowda
2021-06-13
     
I was very pleased with their service.
Connie Scarbrough
2021-06-11
     
You won’t go wrong taking your car to Franklin, they’re trustworthy professional people that do good work.
Matthew Shipman
2021-06-04
     
They do an excellent job. They’re very friendly, very effective, fair, and do an excellent job and they stand behind their work.
Shawn
2021-06-02
     
Professional and quality service.
Ron Lecza
2021-05-26
     
These guys are extremely knowledgeable and professional! It is the only place in town I carry my car.
Nathan Reinhard
2021-05-18
     
Franklin Automotive is a wonderful place to get your car repaired. They may not be the cheapest, but they are honest, competent and friendly.
Phil Griffin
2021-03-27
     
The most professional and knowledgeable staff. This is my garage shop for rest of my life. Extremely pleased with vehicle service I received.
Michael Brazy
2021-03-16
     
They are always trustworthy and knowledgeable about our automobile issues. Charlie is a great service manager.
Jamie White
2021-03-15
     
Reasonably priced, excellent service. Appreciate their honesty of what you really need vs. everything that could be done.
Sarah Ross
2021-01-27
     
They’re honest and never try to convince me to get unnecessary services or repairs. Highly recommended!
Olivia Williams
2021-01-19
     
Franklin is really accommodating and responsive. If you keep your cars for many years, you'll want to get them serviced at Franklin.
Gerriann Fagan
2021-01-06
     
Great fast reasonable $
tori watkins
2020-12-07
     
Expertise service for Lexus and Toyota for sure and very courteous staff, including the shuttle driver!!
Marie Carter
2020-11-21
     
These guys are honest, they don't have unreasonable prices, the people are all friendly, the drivers are amazing, and they are fast!!They quoted me $518 for a huge fix.
James Clarke
2020-11-10
     
Top notch facility ! What a wonderful place. I only wish it was closer to my home in Huntsville.
kyle mclaughlan
2020-09-17
     
The consummate Professionals
Christopher D Prevel
2020-08-17
     
Super great people here, never been taken advantage of!
John Theabolt
2020-08-17
     
Great service. I like the idea of making an appointment. Highly recommended by Discount Tire. Friendly staff. I was in and out in no time.
J E
2020-07-17
     
Fabulous
Kate Harris
2020-06-17
     
Very professional, excellent service and service was done in a timely manner.
Bonnie Meacham
2020-06-17
     
Great service you can depend on and fair cost.
E. Strong
2020-04-17
     
Greg was friendly, very helpful, and best of all, honest. We ended up paying $500 less than what was originally quoted.
Katie Hamilton
2020-03-17
     
Franklin Automotive is amazing! Charlie is awesome, nice, friendly, professional and he goes above and beyond to help you.
Palyn Softball
2020-02-17
     
I have taken my vehicles to Franklin Automotive several times, and I am always impressed by their customer service, value, and commitment to completing a service in a timely manner.
Stacy Leger
2020-02-17
     
Great service!
Jamison Pitts
2020-01-17
     
They accommodated me and replaced the tire in less than 3 hours even though they didn't have it in stock.
Vik Nainital
2019-12-17
     
Daniel & all the staff at Franklin are friendly , courteous & professional. Most importantly is the fact that they are "honest".
Edmund Ricco
2019-12-17
     
The staff here is very helpful! My car broke down nearby so I was able to pull in here since it was the closest shop.
Anne Bet
2019-11-17
     
I cannot say how awesome these guys are, professional, friendly, I have all my card serviced here
Deborah Woodard
2019-11-17
     
Very friendly and helpful! They also fixed and replaced our wheel locks while they were at it. Great service in a very timely manner.
Austin Aldrich
2019-11-17
     
It was good
Amanda Cobb
2019-11-17
     
Great customer service
Raechelle McCoy
2019-11-17
     
He took the time to listen to my concerns and was genuinely attentive to the situation. As they could have ignored my review and do nothing.
winterhaven winterhaven
2019-11-17
     
Well worth the time and effort invested. Great technician and staff!
Ed D
2019-11-17
     
Took my Volkswagen Beetle to get some major repairs done and was very impressed with the level of service I received.
Daniel L
2019-11-17
     
Charlie did a great job servicing my Infiniti, great auto shop!
Andrew Jenkins
2019-11-17
     
Charlie was awesome! Always great customer service. Thanks again!
Kim Mcdonald
2019-11-17
     
Professional and friendly! Great folks to work with.
Sheryl Heen
2019-11-17
     
Wow! What can I say? My son’s car had major issues while he was in Birmingham. Charlie bent over backwards to help us.
Noah Campbell
2018-11-17
     
It was my first time to use them, but had heard they were excellent and they didn't disappoint. They provided me a loaner car for the day.
Brenda Reid
2018-11-17
     
Very courteous and professional!
Glenda Albright
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